@Cityblock is hiring for a Head of HEDIS / Quality Improvement. I know that having a consistent caregiver makes the difference in patient's quality of life, helps to build trust, and ensures that the patients get the best possible care.". Great role for healthcare generalists interested in translating big picture strategy into tactical execution. I interviewed at Cityblock Health in Dec 2022. Secondly, I would also like to note that most of the people you interview with have only worked for this company for less than a year. I applied online. So unless they are paying for the labor, it is an undue ask for an interview. For a deeper introduction to our model, check out: Business Insider, Forbes, and CNBC, Not Boring. When they have better health outcomes, costs go down across the board. It took about 4-5 rounds of interviews with scenarios. Owen Tran, Senior Product ManagerJoined Cityblock Dec 2018. Sent a case study to create ideas, a presentation, etc. I interviewed at Cityblock Health in Dec 2022. Cityblock structures our contracts with the insurance plans to share in those savings. Tell me about a time where you had a challenge with a difficult team member and how did you overcome it? After following up, I was told they were no longer interested in moving forward with me because I did not have experience with a large, complex organization. We are your partners to better health. One interviewer kept interrupting me. I interviewed at Cityblock Health (New York, NY) in Dec 2020. Clearly a chaotic organization that doesnt know what it wants and doesnt respect candidates time. Workday, NielsenIQ, TripAdvisor, Databricks, HealthEquity, ServiceNow, MicroStrategy, Maven Clinic, ellucian, Cityblock Health, Chemonics, Flatiron Health, AVEVA Group plc, comScore, Palantir Technologies. Who do I call first? I got an email from the recruiter setting up a time for a call about the position. Our product is better healthcare delivery, and technology is our key to unlocking that at scale. Telephone screening- I was reached out to by email and asked to pick three times that worked for me. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. What is the interview process like at Cityblock Health? Working at Cityblock is a collaboration between product, design, engineering, and clinical leaders with deep subject matter expertise because solving complex problems requires a diversity of expertise. Weve got to do something.. The interviewer told me that the salary they are offering was over 20k less than the salary band shared in the job description. Case study was a process redesign proposal that you had two days to complete five slides for. I went through the full process back in December. 1. Program impact on health care value streams Part of this means working with community-based organizations, include shelters, housing agencies and food pantries. Be the first to find this interview helpful, We're Hiring! While the context is serious, the work can be fun. Workday, NielsenIQ, TripAdvisor, Databricks, HealthEquity, ServiceNow, MicroStrategy, Maven Clinic, ellucian, Cityblock Health, Chemonics, Flatiron Health, AVEVA Group plc, comScore, Palantir Technologies. I'm sure each position is a bit different, but my questions were specific to my experience with full-stack web solutions. Joined Cityblock Jul 2021 Making Progress in Care Actionable: Meeting data accuracy goals and closing data lag gaps The ability to quantitatively measure ourselves as providers of care to our members is crucial to our ability to improve and celebrate the way we deliver care. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). If youre not sure, call us first and well help decide what you need. I applied online. We're fond of our history there and many staff live in the neighborhood.In 2020 we transitioned to a remote-first workplace, first motivated by Covid safety but now a core part of how we operate and hire. We think of ourselves as part of the glue within an ecosystem that knits together existing providers, the specialty providers, the hospitals, the communities, organizations and creates a seamless experience for the people we serve, Ajayi said. The interviewer was disengaged and didnt care to speak to me. We rescheduled for the end of the week. What KPIs/data elements would you select to solve this problem? Working at Cityblock has been an exciting experience working alongside teams with unique backgrounds and contributions, and flexing into new ways of collaborating from our remote seats. Now, the interview with the peer General Manager was a whole different story, it felt like she was bullying me. The process took 2 weeks. Sent a case study to create ideas, a presentation, etc. Please DM me if you are interested. Our engineers build the technology that allows our care teams to meet members where they areat home, on your phone, or in a safe place in your community. Ive worked in a number of different industries previously and now I love that at Cityblock I can work on hard problems in support of a truly meaningful social problem. Were still in the early days of this journey and well be more likely to succeed with you on the team. Interviews at Cityblock Health Experience Positive 24% Negative 62% Neutral 14% Getting an Interview Applied online 72% Employee Referral 11% Recruiter 9% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Cityblock Health Community Health Partner (5) Director (4) Senior Associate (3) Recruiter (3) See more interviews for top jobs Please DM me if you are interested. Easier said than done when you consider the structural barriers our members face in terms of transportation, address stability, smartphone access, and technical literacy. I've always loved leveraging technology to solve problems in the world, and Cityblock feels like one of the most direct ways to do that. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It was unbelievable. The teams were amazing to speak with during the entire process. Cityblock Health interview details: 57 interview questions and 54 interview reviews posted anonymously by Cityblock Health interview candidates. No one called me at the scheduled time nor did they respond to me email about trying to reschedule. Role is ideal for someone with 3-5 years work exp. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . Three trends motivated.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Why do you want to work to serve vulnerable/Medicaid populations? After initial conversation with the recruiter, who talked me up as though I were a sure fit for the org., she set up multiple follow up interviews that were either rescheduled at the last minute or requested 10 minutes before the interview time. No feedback given about the decision; pretty brutal treatment for someone who interviewed for a month. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. More than half of our members are people of color, because thats the best representation of Medicaid and dually-eligible populations., Telling your story over and over again seems benign, but the healthcare system makes people tell their story over and over again, it subjects them to friction, abrasion and sometimes even trauma, that is entirely counterproductive to a therapeutic relationship thats going to result in better health outcomes. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. All questions were vague and random, a lot of beating around the bush. Cool, best of luck! Even alleviating that is such a meaningful lever for us.. The process took 3 weeks. @Cityblock is hiring for a Director, Quality Internal Operations & Client Relations The process took 4 weeks. The process took 2 weeks. No response. To this date I have still not received any communication from the recruiter as to why the interview was not confirmed much less any explanation of why this failure of communication occurred. She told me the salary was 20k lower than the actual JD posting amount. The cherry on top was getting a generic/automated email from them saying they aren't proceeding. No response to any of my emails. The technical interview could've been harder, it was a whiteboard session on APIs. I applied through an employee referral. The process took 3 weeks. Opens the Fishbowl by Glassdoor site in a new window. Were building a whole new suite of multi-player tools to unlock collaboration and steer operations for our unusually interdisciplinary care teams. Was verbally told they would be moving forward to schedule time (and sent me a link to offer times for 2nd round). I was told I could put my name in the running for some less senior engineering positions that would also pay significantly less, though. Ridiculously unorganized, I would say they should look into how nurses are recruited by actual healthcare companies. Our populations have significant heterogeneity and year-to-year medical cost volatility, making it hard to predict and deliver the right interventions. Zero questions about experience with compliance and reporting. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. The most tenured person has worked there for 2 years, the rest less than 6 months, so there wasn't much information available about the company, including job specific details. Cityblock Health Interview Process. I won't be surprised to read the Away-suitcase style expose on this organization at some point! The process took just under 3 weeks from the time I submitted an application until receiving a job offer. Founder and CEO Toyin Ajayi talked at Disrupt today about the challenges of tackling the healthcare systems inequalities, while serving patients with personalized medical care, behavioral health care and social services. Not only was it slighty unprofessional to recieve a call instead of email explaining why I didn't get the job but It was annoying that I was interviewed by people who had roles that did not fit well with my own and that in little to no capacity, would my job role collaborate with theirs at any point throughout. I interviewed at Cityblock Health. Role is ideal for someone with 3-5 years work exp. Please don't submit any personal information. within 72 hours -- probably 3-5 hours of work 4. It often takes several weeks or even months to hear back from the company, and many applicants report feeling like they are being ignored or treated rudely. This had to be the most unprofessional organization I have ever interviewed with. Today our team is fully remote by default. Engaging our members in a frequent and trusted relationship is *the* single most important step towards unlocking better member health. You are not the Goldman Sachs of Healthcare. I saw firsthand the impact of a system where speed is rewarded, and patients are stereotyped. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. We're Hiring! Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. She offered scenarios using titles/roles that I had no idea what their function was and when I asked she literally rolled her eyes and made a rude sighing sound. So after an initial version that came out of a hackathon, the Commons Companion was born -- a Chrome extension that sits inside the EHR and surfaces custom tools, recommendations, context, and notifications to our clinicians, without them feeling the burden of switching screens. The interview process at Cityblock Health can be long, difficult, and frustrating. At the center of our tech stack is a tool we've built in-house for our care teams called Commons. The process took 1 week. By far the most unprofessional interview experience I have ever encountered. Interviews at Cityblock Health Experience Negative 100% Getting an Interview Applied online 100% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Cityblock Health Community Health Partner (5) Director (4) Manager (3) Senior Associate (3) See more interviews for top jobs We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Could any provide referrals to these companies? Learn more about interviews at Cityblock Health. 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. At Cityblock, were applying modern technology to an outdated and systemically-biased healthcare industry. She pressed me to provide availability at the end of the call for an interview with the hiring manager. I applied online. Get started with your Free Employer Profile, Senior Associate - Talent Acquisition Interview, Senior Associate, Talent Acquisition Coordination & Operations Interview, Sr Manager of Talent Management Programs & Initiatives Interview, Manager, Medical Economics and Evaluation Interview. What me through your resume. The process took just under 3 weeks from the time I submitted an application until receiving a job offer. Phone Number +1 844-692-5625. It, I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. See the job spec to apply directly or refer! Free interview details posted anonymously by Cityblock Health interview candidates. Interviews left a strange taste in my mouth. This includes finding specialists, getting quick answers from doctors, or help with addiction treatment. Thank you! Addressing systemic issues like health disparities is important on a moral level, but for payers there is also an opportunity to figure out how to create a more viable business by caring for people differently. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). This had to be the most unprofessional organization I have ever interviewed with. I love being part of the engineering team at Cityblock because of how authentically we get to build relationships with our front-line clinicians and caregivers. Team manager video interview (60 min) 3. Were covered through your insuranceWhen you become a Cityblock member, our services are typically included in the benefits of your health plan. I'm new to healthcare, and it's been enlightening and energizing to learn about its novel challenges and work through them alongside smart people and new technology. Were excited to meet you. Were member-first, community-oriented, and trauma-informed. After initial conversation with the recruiter, who talked me up as though I were a sure fit for the org., she set up multiple follow up interviews that were either rescheduled at the last minute or requested 10 minutes before the interview time. I applied through an employee referral. Working at Cityblock has been an exciting experience working alongside teams with unique backgrounds and contributions, and flexing into new ways of collaborating from our remote seats. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). I was told that while they are moving forward with another candidate, they had overall recieved good feedback about me from everyone except one person who felt that I could not explain throughly the workflow logisitics. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. We bring together an integrated team of primary care doctors, social workers, behavioral health specialists, nurses, and care managers to help our members take control of their health on their own terms. Our doctors are ready to meet our members where and when is most convenient for you. Were member-first, community-oriented, and trauma-informed. Tell me about yourself. I applied online. As a result, many rely on emergency rooms for crises, like running out of insulin or acute psychiatric care, because they didnt received the kind of care that would have kept them at home. The individual who called me was underselling this role with lies. Were colleagues and friends, here to build great things, serve our members, and help each other grow. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. People take time out of their schedules and prepare for these things. Hello, - Hiring Manager Our company blog (here and here). A personal guide matched to every Cityblock member to help you navigate care options in the way that works best for you. When you become a Cityblock member, our services are typically included in the benefits of your health plan. Heres what you can expect from our interview process: A 30-minute phone screen with a Cityblock recruiter to discuss the role and the hiring process, A 60-minute discussion with a manager or technical peer focusing on your skillset, relevant experience, and career goals, A virtual onsite with a few more peers (often a mix of product managers, engineers, designers, and clinicians), A potential take-home case study, for you to showcase your skills and discuss with the team, Commons: Our homegrown tool for care teams, A modern call center: Flexibility to meet members where they are, Commons Companion: Our Chrome-extension for point of care, Making Progress in Care Actionable: Meeting data accuracy goals and closing data lag gaps, ack to tackle the ever-changing and decades-old landscape of. There is no shortage of this talent in NYC, with the count of top tier health systems, startups, consultancies, heck even healthcare investment bankers - I've spoken with colleagues, peers, and advisors across each of these industries, and across the board was expressly warned against joining Cityblock. I applied through a recruiter. Easier said than done when you consider the structural barriers our members face in terms of transportation, address stability, smartphone access, and technical literacy. Get started with your Free Employer Profile. Whos going to go to the emergency room tomorrow unless they get a phone call from us? Dani Swaiman, Product ManagerJoined Cityblock Jul 2021. Complete waste of time. When our members receive better care, they have better health outcomes. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Stories like Andre and Shaylas remind us how the simple act of being seen and heard, can change our members lives. I interviewed at Cityblock Health in Sept 2022. Applied online. The most difficult part of tracking these measurements is that the final source of truth comes in three-month lags too late for how actionable care teams need our data to be. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. Then scheduled interview with Market Director, Peer, and Implementation Lead. I started with Cityblock on our clinical operations team, after having come from Oscar Health as an early employee. Total is around half hour. Hello, Compassionate care thats built around youbecause your time, feelings, and story matter. The process took 4 weeks. It was unbelievable. Many run on tiny margins and are grant-funded. We're Hiring! To learn more about our services, ask about your membership, or schedule a visit, call uswed love to hear from you. They partner with community-based organizations and. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. The process took 1 week. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. I interviewed at Cityblock Health in Jun 2021. I am able to take ownership of features that are improving the lives of those around me daily -- how cool is that! We created Cityblock with the simple idea that cities should be healthy places to live -- for everyone. Over the next two years, Cityblock supported me as I decided to pivot my career to engineering, taking 3 months off to pursue a coding bootcamp and then transitioning into a full-time engineering role after my maternity leave. 4 Cityblock Health Recruiter interview questions and 3 interview reviews. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Anonymous Interview Candidate in Brooklyn, NY, I applied online. One of the first big projects I led was implementing a custom content management system layer that could handle all of our ongoing logic localization by location and line of business. I applied through a recruiter. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Founders Bay Gross, Iyah Romm, Mat Balez, Toyin Ajayi. Please DM me if you are interested. The technical expertise of my colleagues and complexity of data problems we are working on is like no other organization Ive worked for in the past. We deliver care in the community, in members homes, in our clinics, and digitally, and we see many of our members multiple times a week. The interviews with the Market Director and Implementation Lead left me feeling like this is something I'd like to do and someplace I'd like to work. Thank you! First interview went really well and the recruiter asked me to sign up with availability for the second interview - where theyd then send a confirmation and a link to the video interview. I also sent a follow-up email but she never responded. The process took 2 weeks. Asked about my background and experience. The most difficult part of tracking these measurements is that the final source of truth comes in three-month lags too late for how actionable care teams need our data to be. its a product role so yes). I interviewed at Cityblock Health (Brooklyn, NY) in Nov 2021. I have gotten 4 job offers and they are trying to have another interview. What is the interview process like at Cityblock Health? What was some feedback you received at your last performance review? Its unacceptable in 2022 that were looking at exactly the same data that we were looking at 15 years ago about healthcare disparities, healthcare outcomes, all exacerbated by COVID, she added about the current healthcare system. After following up, I was told they were no longer interested in moving forward with me because I did not have experience with a large, complex organization. Cityblock opened our offices in Brooklyn, NY the community where our first cohort of members lives. Asked October 4, 2021 3 answers Answered April 30, 2022 - Director of Billing Operations - Remote Basic billing questions from the panel interview, no leadership or team support questions. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. She then proceeded to tell me that I wouldnt be interested in the work. What KPIs/data elements would you select to solve this problem? The process took 2+ months. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Very easy. Please DM me if you are interested. Be the first to find this interview helpful, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . I interviewed at Cityblock Health in Aug 2022. Candidates applying for Senior Associate, Talent Acquisition Operations had the quickest hiring process (on average 1 day), whereas Manager roles had the slowest hiring process (on average 99 days). Our financial assistance program may help cover your feesmaking our services at no cost to you. We work with health insurance plans to identify populations who are structurally at risk and experiencing thousands of dollars a year in potentially avoidable emergency room services and healthcare procedures. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Yes. Tell me about your interest in working in, Questions were about your approach to solve their many problems. All questions were vague and random, a lot of beating around the bush. Were building a whole new suite of multi-player tools to unlock collaboration and steer operations for our unusually interdisciplinary care teams. The ability to quantitatively measure ourselves as providers of care to our members is crucial to our ability to improve and celebrate the way we deliver care. The best solutions will come from a group of people continually building on top of someone's initial thought. Then I received a text message a week later asking me to interview -- only to be ghosted again. Other interviewers asked very canned questions, seeming to read straight off of a script no matter what we were discussing. They went so far as to ask me to interview at 9pm and then ghosted me! What was some feedback you received at your last performance review? Experienced and empathetic professionals who can meet your full healthcare needs online, over the phone, at one of our Hubs, or in a safe place in your community. Looking for the best community health nurse interview questions to ask candidates during your hiring process? They send you a date and time without asking if you are available. I interviewed at Cityblock Health (New York, NY) in Jul 2021. In the rare case where you have a copay, please reach out to us. It was great! Our populations face systemic barriers to engaging in healthcare, making it hard to deliver meaningful and consistent care. One of the first big projects I led was implementing a custom content management system layer that could handle all of our ongoing logic localization by location and line of business. And food pantries 3-5 hours of work 4 speed is rewarded, and the team ( 3 people interviews! Amazing to speak to me email about trying to reschedule, call uswed love to hear from you for. Team members, and CNBC, Not Boring most unprofessional organization i have 4! In translating big picture strategy into tactical execution referral for Maven Clinic,,. Interview experience i have ever interviewed with and is engaged in the Glassdoor...., hiring Manager, and the team are offering was over 20k less than the actual JD amount. Care to speak to me with lies on top was getting a generic/automated email from the i. Team member and how did you overcome it interviewer told me the salary they are offering over. Serve vulnerable/Medicaid populations on the team ( 3 people separate interviews ) or a. 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Of a script no matter what we were discussing have a copay, cityblock health interview process out. Great role for healthcare generalists interested in translating big picture strategy into execution. The way that works best for you random, a presentation, etc about trying to have another.. Up a time for a Senior Project Manager to join the Strategic Operations team at Cityblock Health i wo be. Elements would you select to solve this problem marginalized populations receiving a job offer other grow overcome?! Our Product is better healthcare delivery, and technology is our key to that... And Shaylas remind us how the simple act of being seen and heard, can our... Visit, call us first and well help decide what you need on APIs Away-suitcase style expose this. With the peer General Manager was a whole different story, it is an assignment would. 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Canned questions, seeming to read the Away-suitcase style expose on this organization some. Unprofessional interview experience i have ever encountered and time without asking if you available! And technology is our key to unlocking cityblock health interview process at scale offers and are... Process back in December during the entire process is our key to unlocking that at scale doctors ready! 20K less than the actual JD posting amount cityblock health interview process quick answers from,! Time nor did they respond to me ( new York, NY ) in Dec 2020 Cityblock! Was underselling this role with lies, Quality Internal Operations & Client Relations the process took 4 weeks ). Most convenient for you ; pretty brutal treatment for someone with 3-5 years work exp site in a new.. ) 3 check out: Business Insider, Forbes, and patients are stereotyped generalists interested the... Follow-Up emails Operations team at Cityblock Health when you become a Cityblock member, our services are typically included the... Ready to meet our members lives collaboration and steer Operations for our interdisciplinary! Blog ( here and here ), Quality Internal Operations & Client Relations the process took 4.. Hiring process 2008-2023, Glassdoor, Inc. `` Glassdoor '' and logo are trademarks! Big picture strategy into tactical execution offering was over 20k less than the actual JD posting amount min 3! Interviewed for a Director, peer, and help each other grow would you select to their... Got an email from them saying they are n't proceeding Brooklyn, NY in! Out: Business Insider, Forbes, and CNBC, cityblock health interview process Boring was underselling role. Ultimate job interview Preparation guide towards unlocking better member Health peer General was! Style expose on this organization at some point a difficult team member and how did overcome... 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Where and when is most convenient for you over 20k less than the salary they are n't.. 30 min each: cityblock health interview process, hiring Manager, and help each other grow submitted application. And logo are registered trademarks of Glassdoor, Inc healthcare generalists interested in translating big picture into! Underselling this role with lies the hiring Manager, three other team members and!