(the only issue just now is waiting for actual stock to come back in to supply) Our most versatile assist mode to date is perfectly tuned for you to set-it and forget-it, leaving you free to concentrate on tackling the toughest of terrain. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . ). It combines support for advanced features with a more traditional riding feel for a truly . We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. did you have any more progress with this bike? I use the alcohol to also clean the side of each of the male battery terminals. The bike was inspected by an engineer from Shimano. How to fix Shimano STEPS W013 Error Code? Errors on display . Later I got on the bike, forgot I hadnt turned it on, reached in to power up and started pedaling. In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. > Follow these simple steps to solve the Shimano STEPS W013 error code on your Patrol eMTB mountain bike. Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. But if you have a higher firmware it has a very simple solution, you can perform a downgrade. MANUALS & TECHNICAL DOCUMENTS Rob has ridden the bike, so make You must log in or register to reply here. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . SHIMANO STEPS Chainring 10/11-speed VIEW PRODUCT. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. Left it in the bike shop but they couldn't find the problem. COMPONENT Suspicious referee report, are "suggested citations" from a paper mill? How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes. SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? Motor shuts down. You can either choose to power the system down and rest or power the unit off and ride your bike without the motor assisting until the system is back to normal operating temperature. Now it's static when you pus. https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes carbon gravel bikes made for riders with a passion to explore. You can mark your own answer as correct by checking the check box. This cuts out the assist. Check condition of power . There's an e-bike revolution. Error W010 is caused when the motor temperature is higher than the normal operating temperature. E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you're carrying. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Fix was instant and has remained problem free now for a more than two months. According to Shimano, E010 indicates a "system error," so I searched my regular ebike forum jaunts (mostly here and the eMTB Forums) for ideas and info. JavaScript is disabled. Power assistance is not provided during riding. They moved it closer to the sensor putting additional washers underneath and said that did the trick Just a bit of data for those with problems. The sound is the same, the motor works but you just hear it spinning. Got a call from the mechanic today. It only takes a very small amount of corrosion on these connector terminals to cause loss of current flow. > My dealer told me this may be a firmware problem and asked me to hand the bike over for service. Have your receipt ready. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. While the system. They will be more than happy to help you resolve the issue. Frankly, I'm not even sure that the latest motor systems use reed switches any more. Chainring for E-MTB (12-speed) VIEW PRODUCT. What happened? Learn more about Stack Overflow the company, and our products. Lol. If this is not correct you will experience 010 issue. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . This product was intended for electricians to use when joining aluminum wiring. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. And like many tech error codes, this on its own isnt very useful in helping us as mountain bikers resolve the issue, luckily this error isnt usually serious. I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. I took another guys suggestion and cleaned the pins on the terminal block unit. Much money later it came back minus the motor cover which Madsion, the distributer said wasn't on when they got it. Thankfully most of these codes arent too serious and actually arent problems at all, one those were going to look at today is the Shimano STEPS W013 error code. Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. The bike shop will probably charge for the diagnosis. Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. The W013 message usually means that the torque sensor hasnt been full initialised. It may not display this or other websites correctly. Thats great. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. If you receive the message you might find that the assist from the motor is less than usual or that the system refuses to assist at all. Has 90% of ice around Antarctica disappeared in less than a decade? Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. Just a light wiping motion on the side of each terminal will clean them. In the latest firmware of the Shimano EP8 motor is not possible to modify these values. SM-CRE80-R. SHIMANO STEPS E8000 E-BIKE Chainring for Chainline 50 mm 10/11-speed VIEW PRODUCT. Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. For a better experience, please enable JavaScript in your browser before proceeding. Would the reflected sun's radiation melt ice in LEO? Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! Obviously that's unacceptable, and in NZ that means I was within my rights to get a 100% refund on the entire bike. EXPLORE NEW GROUNDSReady to discover unchartered territory? Thanks for coming back and updating us. Reproduktion of the E010 on latest Firmware of the Shimano E8000First the Error only accured a few times in combination of W013. Ebike Error Codes and Their Solutions - Bosch 503, Shimano W103 and More E-MOUNTAINBIKE Magazine - Free download as PDF File (.pdf), Text File (.txt) or read online . After cleaning the terminals as described , we get about 500-600 miles between cleaning. I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. I then use 91 % alcohol to finish the cleaning. If you have tried to troubleshoot your system and still see the W013 Error Code displaying then please contact the shop where you purchased your Patrol eMTB. Location/look of magnet and sensor. Is lock-free synchronization always superior to synchronization using locks? EP8 is compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to current SHIMANO 12-speed drivetrains. I did the trick with a magnet on the crank to go faster. agreed to let me try new battery but im not confident that will resolve the problem. Here in the UK that's Madison and the warranty process is fairly stress free and efficient. I asked my dealer about it and he said this error happens when you try riding before the system finishes starting up. 2022 Norco Fluid VLT A2. Whereas the other messages mentioned here will tend to show up at the start of a ride, the W010 message can begin during a ride, but again it isnt a major issue and as long as you know what the error means youll be on the move again soon after. They might work 10,000 times in a row, and then miss a beat. Luckily, I had photos of the bike as I left it in the bike shop.. The World's largest electric mountain bike community. Shimano could fix the problem by putting larger and stronger connectors in the battery,but until that happens,keep the terminals clean. Pretty ez to check if its snapped in place with the little plastic shimano plug tool. A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. The EP8 (EP800) drive unit delivers smooth, direct power to ensure youre always in complete control while experiencing a natural ride feeling. It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. The E012 error means that the torque sensor is misaligned. You are using an out of date browser. We shrank the size and weight ofourEP drive units to create better-looking e-bikes with greater ground clearance and handling. GRAVEL. COMPONENTS An advanced braking experience for sager, more confident rides. Back Discover more Shimano. You must log in or register to reply here. But Orbea decided they wanted to use it on the Rise, their lightweight emtb. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! Also, check that nothing else if pressing on the pedals or crankarm. The fix is simple. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. I will remember to spray at intervals when I think of it! I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. You could try fixing this yourself by removing the crank on the drivetrain side, then the cover on the bottom bracket. Focusing on positive, responsible trail riding. > Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. It appears to be a simple adjustment. More speed, more power, more fun! If the unit is under warranty you're best to send it to the dealer for service. > Please take some time to look over our product and service related waiver. Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. Shimano e6100 Motor issue - Clunking and Whirring. How to react to a students panic attack in an oral exam? Is quantile regression a maximum likelihood method? Shimano authorized new battery. Saklie. On bikes with a magnet located on the spokes, a misaligned magnet can be the issue. EP8. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: Why is there a memory leak in this C++ program and how to solve it, given the constraints? SpeedFun Furious Evo easy for Bafang M800, SpeedFun Furious Evo for Polini E-P3, E-P3+ and EP-3+ MX, Your Bosch eBikes automated run-down procedure, Meet David Specialist Installer in Gauteng. ROAD. More than a months since we bought it and still no clue when it's gonna be ridable Looks like it's finally fixed. Introducing the new Focus Jam2 and Sam2 your perfect match. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. Return to top Related articles. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. Was this article helpful? What's the difference between a power rail and a signal line? The bike shop will have a diagnostic tool but usually they just send the motor away. For a better experience, please enable JavaScript in your browser before proceeding. How does a fan in a turbofan engine suck air in? I believe this motor can draw close to 20A of current, that's the limit for this. Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. Rode the bike about a week and now I'm getting the speed sensor error. Sometimes I can restart it and other times I need to remove battery and re-install. Rob has ridden the bike, so make You must log in or register to reply here. Built on 35 years of pioneering innovation, our e-MTB systems are designed to let you manuever your bike like a regular mountainbike.Blended harmoniously with the bike frame, the components work in sync to deliver an unparalleled performance: powerful enough to tackle that steep, tricky bit of trail, yet intuitive enough to give you just the right amount of support to hit the technical single-tracks with confidence.They allow you to fully focus on whats ahead.So stop thinking and start exploring. The best fix is using a oxide clean spray on both the pins in the socket and the clips on the battery. Power your extreme MTB adventures with category-defining system intelligence and assist performance. Can't find anything online about fixing this issue. On certain models of Patrol eMTB the speed sensor magnet is integrated on the disc, if you have changed your disc to a non-eMTB version then there will be no magnet and the system will not be able to measure speed. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! This website makes use of cookies to improve your experience and to show you relevant advertising. This could happen due to the outside temperature, or the amount of assist the motor is providing. Had this problem and Shimano support tried lots to fix this including a new battery pack as had some other fault showing. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. Yes No. This is the new Focus Jam2 and Sam2. We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. Check that battery is stable on mount (to ensure contacts meet 100% of the time). I think it's a disgrace that Shimano puts out a product that so many people are having problems with. SM-CRE80-12-SB. What factors changed the Ukrainians' belief in the possibility of a full-scale invasion between Dec 2021 and Feb 2022? I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. Thats probably the way to go. I find it even boosts the effect a tiny bit. The best answers are voted up and rise to the top, Not the answer you're looking for? You can use, Welcome to the site, dont forget to take the. Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. This is definitely a problem with the inadequate connector in the battery. No connection issues found. The bike shop will have a diagnostic tool but usually they just send the motor away. Had similar problem with my e8000. 1 out of 1 found this helpful. Have more questions? I found that surprising, as reed switches can become unreliable. Still there - they've been waiting for the Shimano diagnostics tool. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. It may not display this or other websites correctly. Took the bike to Balfe's Bikes workshop a couple of weeks ago. Lbs took motor apart. Final fix from another forum suggestion was a smear of dielectric grease. We use cookies to ensure that we give you the best experience on our website. Enjoy the best of both worlds with smart assist power and a balanced design that maintains a fluid biking style. Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. Contact a team member to learn more: Contact Us Range: How to extract the coefficients from a long exponential expression? PTIJ Should we be afraid of Artificial Intelligence? JavaScript is disabled. Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. The first dedicated E-MTB system for conquering mountains and exploring new trails, Refreshed flagship e-MTB system for conquering mountains and exploring new trails, Find your nearest dealer to schedule a test ride. Lapierre Snake battery Lock barrel . Then E010 error is pretty generic and I've gotten it occasionally, usually when turning the battery on in colder weather to the point where it's almost predictable. How can I change a sentence based upon input to a command? Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. An update to Eplus' software has been released that will allow our team to change the factory parameters of the new engine from Shimano. Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. We continue making our EP drive units smarter to deliver next-gen automatic shifting technologies with enhanced riding dynamics. These are instructions to perform a downgrade: -Intructions for Android While the system At first it was working but then after a while I got the notifications E014. Firmware update didn't fix the issue. I'm aware of a number of EO10 errors that have ended up with a new motor. With the system powered off, check that your feel is NOT on your pedals. My EO10 error needed the motor changing. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed.

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